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What to ask your moving company before relocating to Wenatchee, WA

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Congratulations! You decided well on relocating to Wenatchee, WA, where there are so many things to look forward to.   A new, wonderful adventure awaits.

But first, you have to look into a lot of things. Finding the right moving company is on top of the list.

Here are important questions to ask the moving company before you get their services in relocating to Wenatchee.

  • Are you licensed?
  • Every professional interstate mover must have a license number from the US Department of Tourism (USDOT).  Look up the license number and complaint history online through USDOT.  The Federal Motor Carrier Safety Administration (FMCSA) accredits commercial vehicle operations to assure the safety of the company and the general public.  Look for an MC# and US DOT# at the bottom of the company’s home page. Input these into the  FMCSA database.  The moving company is legit if you see the word “Authorized” under the item “Operating Status.” Bear in mind, too, that states require movers to carry a license. In this case, ask the company if it has a Washington state license.

  • Can you meet my requirements?
  • Are you eyeing a high-rise apartment or multi-story townhome?  Ask the company if it is experienced with this kind of move. It must handle parking restrictions, steep stairs, the absence of elevators, and narrow doorways.

  • What are your liability coverage options?
  • Before entrusting your belongings, make sure they are covered should accidents occur during relocation. Movers must have free basic liability coverage which insures items at 30 cents and 60 cents per pound for intrastate and interstate moves, respectively.

    Two liability coverage options require payment of fees. Full Value Protection requires movers to replace the value of lost or damaged items during shipment. Released Value Protection, on the other hand, offers minimal coverage with no extra cost. The company is required to pay not over 60 cents per pound per article.  For instance, if the mover lost or destroyed a 50-inch TV that weighs 25 pounds, you are entitled to only $15 (60 cents multiplied by 25 pounds).

  • Do you do background checks on your employees?
  • People you don’t know will enter your home, go through your stuff, pack them, haul them into a truck, and take them to another address. It can make you think twice. Ask the company if their employees don’t have theft or other charges that you deem a red flag.  You can also ask family, friends, and neighbors to recommend trustworthy movers.

  • Do you have a binding estimate?
  • This guarantees that the moving cost won’t surpass the original estimate. It must contain add-ons (e.g. stairs, extra man-hours, and travel time) plus potential fees. A binding estimate avoids uncalled-for surprises concerning moving fees.

  • How long will it take?
  • Many long-distance moves last seven to 10 days. Most local ones take one day. Ask the company how long they can move your belongings.  Inquire about guaranteed delivery dates as well.

  • Are you a carrier or broker?
  • A broker hires carriers to transport belongings. Stay away from them if you don’t want another company to handle your possessions. A carrier, on the other hand, takes care of shipment from start to finish.

  • What’s your policy about claims and damages?
  • Find out if the claims process is convenient and uncomplicated.

  • How do I contact the driver?
  • This allows you to find out exactly what time your belongings will reach you.

  • Do you have shipment tracking?
  • Many movers let you track your shipment online. This is essential, especially for interstate moves.

  • What modes of payments do you honor?
  • Don’t trust movers who demand advanced full payment. Most honor cash, checks, and credit cards.

If you’re thinking of moving to Wenatchee, WA, let Coldwell Banker Cascade Real Estate help you find the kind of home you want. We have operated in Wenatchee, WA and the surrounding communities for more than 40 years. Call us today at 509.888.8887 or connect with us here to get started.