JoAnna is the best. She has walked me through two purchases and one sale over the past 3 years. She handled each deal uniquely, recognizing that "one size fits all" doesn't work in her business. Remaining completely professional, she went above and beyond on multiple occasions, even covering for me when I needed to be present for sale-related tasks so I could stay at work. Her no-pressure approach allowed my family to take the needed time to make the best decisions, and also did an incredible job at letting us know when we needed to hustle. She worked late hours to solve problems when the inevitability arose and we felt at-ease through all of our transactions!! I'd give her 10 stars if I could!!